Test Faqs
Test Faqs
Policy List
Shipping Policy
Payment Methods
Return & Refund Policy
Privacy Policy
Terms of Service
What is the main difference or advantage of the KOKONI 3D Printer?
Yes, you do. Follow the steps to create your user account, it's very simple. : )
1) Click "Create An Account" on the top-right of the home page.
2) Fill in the required fields of your information and click "CREATE AN ACCOUNT" below, Then you will receive a E-mail from us.
3) Check your email and click "Active your account" in the email we send to you.
4) Congratulations! Your buyer account is available. Now you can safely purchase whatever you need.
How Do I Track My Order?
We will provide the tracking No. in order details, you will also receive shipping reminder email.You could track your order in the official website of shipping carrier Or third-party tracking website: Ours:www.buymachineryparts.com/pages/track-your-order General: www.ship24.com FedEx: www.fedex.com DHL: www.dhl.com UPS: www.ups.comgravida.
How Long Will it Take To Get My Package?
Normally, we will ship orders within 3-5 business days. And provide the tracking No. in order details, you will also receive shipping reminder email. It's will take 3-7 business days to arrive for Express Shipping. 10-15 business days to arrive for Standard Shipping. Please make sure you shipping address and other shipping info is correct and precise.
What I have to do when I need your support?
To save your time and reach our support quickly, we provide multi ways to contact our support team:
1) You can chat with us LIVE by click the online chat button on our home page. Live chat help time is: 9:00 am to 6:00 pm (GMT +8) (Mon-Sat)
2) Click "message us" or "contact us" at the homepage and send your questions to us, we will reply to you within 12h.
3) Send a E-mail to "sales@buymachineryparts.com",we will also reply to you within 12h.
Could I apply to be your distributor and purchase your parts in bulk?
Sure, we'd be happy to! If you want to become our distributor, please contact us by email, please explain your specific information in the email, so that we could reach cooperation with you as soon as possible! Our bulk order quotation page:https://www.buymachineryparts.com/pages/bulk-contact
Why some products do not have pictures or just have pictures of packaging boxes?
Because we provide a wide variety of parts, some products haven't had time to update the pictures, but the parts are already in our warehouse. As long as the model on the title of the product is consistent with what you need, you can rest assured to buy, we will confirm with you after you place an order!