Help Center

All manufacturer names, symbols, descriptions are used solely for identification purposes only. It isn't implied that any item sold is authorized by any manufacturers.

Yes, you do. Follow the steps to create your user account, it's very simple.
1、1Fill in the required fields of your information and click"CREATEAN ACCOUNT"below,
Then you will receive a E-mail from us.
2、Check your email and click "Active your account" in the email we send to you.
3、Checkyour email and click"Active your account" in the email we send to you.

Since the beginning of our company, we have been committed to the idea that mechanical parts should not be complicated to obtain. To this end, we are dedicated to selling OEM-quality and inexpensive mechanical spare parts directly to every country of the world, thus resolving the issue of difficulties in obtaining mechanical parts for retail customers

Buymachineryparts enables the direct purchase of orders in our platform, direct mail to the home, convenient and quick, so there is no need to go through the neighborhood importers and distributors at all levels of the layers of price increases.

We will provide the tracking No. in order details, you will also receive shipping reminder email.You could track your order in the official website of shipping carrier Or third-party tracking website:

Ours: https://www.buymachineryparts.com/apps/17TRACK

FedEx: www.fedex.com

DHL: www.dhl.comUPS: www.ups.com

Order fulfillment time ( two parts ):

●Handing Time:

Normally, we will ship orders within 3-5 business days.

The handing time include: Order handling, Picking from the nearest warehouse, Packaging, Quality inspection, Label printing, waiting express to pick up, and provide the tracking No. in order details, you will also receive shipping reminder email.

●Delivery time

On the checkout page, we provide the following options for selecting the delivery method with different prices:

Express Shipping: 3-7 business days (DHL, UPS, FEDEX).

Standard Shipping:10-15 business days (YANWEN,EMS,USPS).

Please make sure you shipping address and other shipping info is correct and precise.

To save your time and reach our support quickly, we provide multi ways to contact our support team:

Email: sales@buymachineryparts.com

Whatsapp: +85238533880

Tel: +8613588175767

Online chat: Click the online chat button on the bottom right corner of each page

Buymachineryparts have 5 levels of VIP grade, different levels enjoy corresponding discounts



The total order amount you spend in our store determines your VIP level



Special Instructions: you must place order by Buymachineryparts account to accumulate VIP level and enjoy discount.

Follow the steps to create your user account, it's very simple. :-)



1. Click "Create An Account" on the top-right of the home page.
2. Fill in the required fields of your information and click "CREATE AN ACCOUNT" below, Then you will receive a E-mail from us.
3. Check your email and click "Active your account" in the email we send to you.
Congratulations! Your buyer account is available. Now you can safely purchase whatever you need.

Buymachineryparts VIP program entrance:

Check your current VIP grade:

Follow the steps to create your user account, it's very simple. :-)



1. Click "Create An Account" on the top-right of the home page.
2. Fill in the required fields of your information and click "CREATE AN ACCOUNT" below, Then you will receive a E-mail from us.
3. Check your email and click "Active your account" in the email we send to you.
Congratulations! Your buyer account is available. Now you can safely purchase whatever you need.

Buymachineryparts will reward you for completing tasks and placing orders:

Special Instructions: you must register Buymachineryparts account to place order and complete task to earn rewards points (spent 1USD=1POINT)

Rewards program entrance:

How to use Buymachineryparts points:

1. redeem shipping discount
2. redeem order discount ( 100 points= 1 USD)
3. redeem free gift

Have Buymachineryparts account, you will purchase spare parts more conveniently:

you will see the discount code for new user

1. track order status
2. manager your name, email, shipping address and other information
3. upgrade the VIP level and get the reward points
4. Initiate order disputes (return and exchange cases)

• Our goods are well stocked, please feel free to buy
• Our warehouse includes more than 20000 square meters of local warehouses, multiple overseas warehouses and Amazon warehouses.
• The local warehouse system where the company is located is connected to the leading Mabang WMS warehouse system, which scans the products to match orders intelligently, and realizes paperless distribution. It is intelligent, flexible, precise and accurate, and the error rate is almost zero. It combines order processing, innovates the secondary sorting mode, and delivers goods with high efficiency, and records, intercepts and processes abnormal orders throughout the process.
• With the efficient and intelligent warehouse management system, our local warehouse can support more than 3000 daily orders.

To allow customers to shop more confidently and worry-free, we earnestly promise that if the products are defective, incorrect, or amaged in transit, customers may return them within 30 days after receipt, and we will
issue a refund.

In order to guarantee the promptness of deliveries, Buymachineryparts has established extensive ties and binding agreements with renowned express companies including DHL, FEDEX, UPS, and Yanwen. We are able to deliver our products even to the most remote areas.

We are committed to giving you the best possible service while consistently enhancing the quality of our products and services.

Looking forward to your visit.

• Since the beginning of our company, we have been committed to the idea that mechanical parts should not be complicated to obtain.
• To this end, we are dedicated to selling OEM-quality and inexpensive mechanical spare parts directly to every country of the world, thus resolving the issue of difficulties in obtaining mechanical parts for retail customers.
• Buymachineryparts enables the direct purchase of orders in our store, direct mail to the home, convenient and quick, so there is no need to go through the neighborhood importers and distributors at all levels of the layers of price increases.

Since the beginning of our company, we have been committed to the idea that mechanical parts should not be complicated to obtain. To this end, we are dedicated to selling OEM-quality and inexpensive mechanical spare

parts directly to every country of the world, thus resolving the issue of difficulties in obtaining mechanical parts for retail customers.

Our goal has always been for customers to be able to buy and use our products with confidence.

This is the driving force behind our unwavering efforts: mechanical parts should not be complicated to obtain.

Buymachineryparts is a rapidly developing retail and wholesale company of construction machinery and agricultural machinery parts. Its parent company was founded in 2009.

At present, the company has over 100 employees, more than 20,000 square meters of office and storage area, multiple overseas warehouses.

Buymachineryparts enables the direct purchase of orders in every platform, direct mail to the home, convenient and quick, so there is no need to go through the neighborhood importers and distributors at all levels of the layers of price increases.

After years of deep plowing in the machinery parts industry, Buymachineryparts has accumulated a large number of high-quality parts suppliers, all of whom hold TS16949 and ISO9001 quality system certifications.

With the support of strong high-quality supply chains, Buymachineryparts has always screened high-quality products at the source for our customers and has professional inspectors for quality control before the goods are stocked.

With more than 40000 product SKUs, our present products cover diverse product series, including engineering equipment parts, agricultural machinery parts, aerial work platform parts, and family yard machinery parts.

We genuinely hope that Buymachineryparts will become your trusted platform for purchasing mechanical parts.

Import duties, tax and charges are not included in the price listed or freight. These charges are buyer's responsibility.

Click the "My Account / My Orders”to check your orders status.

With more than 100000 product SKUs, our present products cover diverse product series, including engineering equipment parts, agricultural machinery parts,aerial work platform parts, and family yard machinery parts.

We can provide you with a range of accessories for agricultural tractors, lawnmowers, harvesters, cranes, crawler bulldozers, loaders, seeders,and other equipment.

To ensure that our customers can purchase the accessories they want, all accessories are applicable to the brand models of manufacturers including BOBCAT, CAT,CASE, CUMMINS, DEUTZ, DOOSAN, HITACHI, HINO, HYUNDAI, ISUZU, JCB, JOHNDEEREE,KUBOTA, KOMATSU, KOBELCO, KATO, MITSUBISHI, MUSTANG, NISSAN, PERKINS, SUMITOMO,TOYOTA, VOLVO, YANMAR, GENIE, etc., and are constantly being updated.

This is the driving force behind our unwavering efforts: mechanical parts should not be complicated to obtain.

You can find your products in many ways

Search box:

1. Our search box is smart, You enter the vehicle type, OEM number, application, the search box will automatic identification and show the results directly.
2. You can choose the result page
3. More detailed information
4. You also can click the search button to view more results.

Product Catalog

1. All categories
2. Main class
3. subclass

Match function:

Enter your machine information to match the detailed product.

This function is developing, it will be launched soon.

You also can contact our sales team to find correct products

Email: sales@buymachineryparts.com

1. Whatsapp: +85238533880
2. Chat online: chat button on the bottom right corner

STEP 1:

Pls Register Buymachineryparts account to place order, you will accumulate VIP level and rewards points.

You can also buy anonymously, but you won't get any subsequent benefits

STEP 2:

Purchase link:

1. Copy Sku
2. Check the new user discount in your account
3. Confirm product multiple attributes
4. Confirm quantity
5. Add more products to cart then place order together
6. Buy directly for current product
7. Add to wish list
8. Buy multiple and enjoy the corresponding discount



STEP 3:

Check out:

1. Quickly payment method (Apple pay, Google pay, Shop pay, Paypal...)
2. Confirm your Buymachineryparts account
3. Pay with Credit card and bank transfer, you need to fill in logistics information
4. Use your coupon code

Logistics way and cost

1. Confirm your account and address
2. Choose logistics way

Payment:

1. Confirm your account, address and express cost
2. Pay with credit card, fill your credit card information
3. Pay with paypal
4. Pay with bank transfer
5. Confirm your bill address
6. Click pay now button to complete the order

Because we provide a wide variety of parts, some products haven't had time to update the pictures, but the parts are already in our warehouse. As long as the model on the title of the product is consistent with what you need, you can rest assured to buy, we will confirm with you after you place an order!

We will participate in famous machinery parts exhibitions around the world and issue coupons on the spot

Yes, every major holiday, we will launch corresponding promotional activities, discount coupons, please pay attention to our website notice

Yes, every major holiday, we will launch corresponding promotional activities, discount coupons, please pay attention to our website notice, click to learn more:https://www.buymachineryparts.com/pages/black-friday-sales

We support Credit Card, Paypal, Apple pay, Shop pay, Google pay and Bank transfer payment.

1. PayPal 

Account: buymachineryparts@gmail.com

2. Credit Card

Notice: Please write your specific shipping address and your phone number.

A. We accept Visa and MasterCard credit cards. Your credit card information will be securely submitted to and verified by Visa and Mastercard to ensure authorized usage

B. Please make sure your billing information and shipping information is the same, or the payment will end into failure.

C. If your credit card payment fail, please contact the customer's service online. We will help you to change another payment method

D. As to the payment failure, if the failure remarks: If it remarks Do not honor, it means the card issuing card feel there's risk in this visa deal and they refuse the deal. If this happens, please call your bank for authorization first, then try again. If it remarks Declined, it means you input the wrong card holder's name, card number, validity, cvv2, etc information. Under such occasion, you can reorder and input the right information, if it still declined, then the buyer needs to go to the bank and prove he is the card holder

2. shop pay, google pay, apple pay

We support the above quick payment methods for convenient shopping

3. T/T, Bank transfer 

If you don't have credit card, we also accept bank transfer payment.

You can check our bank information on the check out page.

Notice: After you finish the payment, pls send us the copy of bank transfer

Enjoy your shopping with Buymachineryparts

Yes, every major holiday, we will launch corresponding promotional activities, discount coupons, please pay attention to our website notice, click to learn more:https://www.buymachineryparts.com/pages/black-friday-sales

Click the "My Account / Order dispute” to apply:

Notice: Once an order has been shipped, it can not be canceled, because it on the way, we can not call it back.

You also can send us email to cancel the order:

EMAIL: SERVICE@BUYMACHINERYPARTS.COM

Our service team will process your requirements.

Buymachineryparts always want customers to be satisfied with their shopping experience, so the return policy is very important to to ensure their own interests.

To assure customer satisfaction we made this procedure as clear as possible.

We offer 30-day guarantee on receipt of parts. 

(For all non-warranty Replacement parts only. Original parts are of no return)

If you received defective quality, damaged or incorrect parts, Please contact us within 30 days for retrun or exchange.

Return / Exchange Conditions & Freight Responsibility:

Note: Please check whether the product

is in good condition before return, We do not accept parts that have

already been installed or not in new condition. If parts are damaged,

please send us the pictures asap for confirming.

Return / Exchange Steps:

1, Contact us via email: sales@buymachineryparts.com, send us pictures for quick confirmation.

2, We will send you the return address after confirmation within 24 hours then waiting for the retrun.

3, After receiving the return and checking that there is no problem, we will resend the order or make refund.

• Refund through Paypal will be received immediately.
• Refund through Credit Card will be received in 5 work days(We will refund and send you the slip,handle time is for bank)

please contact us first for return or exchange,

buyers must ship the package per the instructions provided by the

customer service representative.

Not allowed returns will be rejected.

Yes, we ship worldwide. If you can not checkout for detailed products, please contact our customer service.

We try our best to providing customers with fast, high quality logistics delivery services worldwidely.

In order to provide better service to our valued customers, we implement free shipping for all products in the Buymachineryparts shop from 23th Aug., 2023.

The freight calculated by system is only for air express.

Part of the heavy goods need to be sent by sea, pls contact us for freight.

In order to guarantee the promptness of deliveries, Buymachineryparts has established extensive ties and binding agreements with renowned express companies including DHL, FEDEX, UPS, and SF Express. We are able to deliver our products even to the most remote areas.

The freight calculated by system is only for air express.

Part of the heavy goods need to be sent by sea, pls contact us for freight.

With more than 100000 product SKUs, our present products cover diverse product series, including engineering equipment parts, agricultural machinery parts, aerial work platform parts, and family yard machinery parts.


We can provide you with a range of accessories for agricultural tractors, lawnmowers, harvesters, cranes, crawler bulldozers, loaders, seeders, and other equipment.


To ensure that our customers can purchase the accessories they want, all accessories are applicable to the brand models of manufacturers including BOBCAT, CAT, CASE, CUMMINS, DEUTZ, DOOSAN, HITACHI, HINO, HYUNDAI, ISUZU, JCB, JOHNDEEREE,

KUBOTA, KOMATSU, KOBELCO, KATO, MITSUBISHI, MUSTANG, NISSAN, PERKINS, SUMITOMO,TOYOTA, VOLVO, YANMAR, GENIE, etc., and are constantly being updated.


Pls send us your Bulk inquiry by email:


Sales@buymachineryparts.com


Or click bulk order page to contact us:

https://www.buymachineryparts.com/pages/bulk-contact

We will regularly review the wholesale customers and delete the accounts with few orders and no orders for a long time

Your company must have certain strength and own physical stores or other platform which need to purchase mechanical parts frequently

Buymachineryparts invite you to be our wholesale customer

Buymachineryparts is a rapidly developing retail and wholesale company of construction machinery and agricultural machinery parts.

We will help our wholesale customer to save more money.

Wholesale page Entrance

1. Pls fill in the application form, once we confirmed, Buymachineryparts will give you special wholesale account
2. Wholesale station entrance, use your wholesale account to place order, enjoy special wholesale discount.

Because we need to know the details of your company, become our wholesale customers after strict review, and enjoy more preferential treatment